1. Revolution Recycling agrees to arrange for the pick-up of material from the Customer discussed over the phone or via email.
2. Revolution will make its best efforts to pick up the material on the date communicated to the Customer during the time frame communicated to the Customer. Revolution makes no express guarantees that it will be able to fulfill these dates and times and will face no penalty if it is unable to fulfill the pick-up on these dates and times.
3. The Customer agrees to provide Revolution with at least 48 hours notice of a cancellation or change or appointment. If the Customer fails to give Revolution 48 hours notice or a cancellation or change or appointment, Revolution reserves the right to charge the customer a cancellation fee or change fee.
4. The Customer warrants that it is the legal owner of the material being collected by Revolution. To the extent the Customer is not the legal owner, the Customer hereby indemnifies and hold Revolution harmless against any and all actions brought by any persons claiming to be the lawful owner of the material.
5. The Customer acknowledges that if any material information changes regarding the pick-up of electronics for recycling, the Customer will inform Revolution as soon as possible and no later than 48 hours before the pick-up. This includes information regarding the quantity of material (either more or less), the location or the quality of material. If the Customer fails to give Revolution 48 hours notice of a change of information regarding an appointment, Revolution reserves the right to charge the customer a change fee.
6. The Customer understands that Revolution reserves the right to charge full price for the disposal of any hazardous materials sent to Revolution where our ECA restricts the receipt of such materials. Revolution also reserves the right to return, at The Customer’s sole expense, any materials sent to it where our ECA restricts receipt of such materials. Hazardous materials include, but are not limited to, paint, aerosol canisters, compressed gas cylinders, medical and bio-hazard waste, smoke detectors, fire extinguishers, liquids, PCB ballasts and other combustible material.
7. The Customer warrants that no items were purchased out of the province or state that the material is being pick-up from.
8. WEEE (waste electric and electronic equipment) collected by Revolution Recycling is handled in compliance with the R2:2013 standard with respect to data security, environmental protection, and hazardous material handling, and with the Ontario Electronic Stewardship Reuse & Reusfurbishment program, where applicable. End-of-life assets are processed in accordance with the ERS:2010 standard. Assets are disposed of via a variety of methods including: refurbishment and reuse, parts harvesting, manual and mechanical separation and incineration. Revolution will apply, at its sole discretion, the most appropriate disposition method to any given asset unless specified by the customer in writing prior to the pickup of said equipment.
9. Unless a specific methodology is requested by The Customer, Revolution will perform data destruction on all data bearing devices according to “best method” which can include one or many of the following techniques: Shredding, punching, sanitization or incineration.